Valetfy gives you customer-facing Charge, Store, and Tip terminals that run in the browser. Share a terminal by link or QR code, then customers review and pay with a supported card or wallet - no Valetfy app, account, or download. Payments settle to your connected Stripe account. Need a hand? Email bear@valetfy.com and we usually reply within one business day.
The fastest way to reach us is email: bear@valetfy.com. Tell us what you were doing, and include a screenshot if something looked wrong - that usually gets it solved on the first reply.
QR codes are useful for in-person access. Keep printed QR codes where you can supervise them, and make sure customers see a valetfy.com address before paying.
Payments are processed securely through Stripe and settle into your connected account. To receive money you'll need to finish Stripe onboarding (bank details and identity verification) from your profile. Your balance, payments, and payouts are visible in the app.
After a successful payment, a confirmation is shown on the terminal and a message or receipt can be sent. Message and data rates may apply for any texts. Reply STOP to unsubscribe from texts, START to resubscribe, or HELP for help.
Refunds are issued by you, the operator who received the payment, through Stripe. If you're a customer who paid and need a refund, contact the business you paid. We can help point you in the right direction - email bear@valetfy.com.
Owners can invite staff and assign roles. Keep your access codes and terminal links private, and only share QR codes you intend customers to use for payment. Trouble signing in or with an invite? Email bear@valetfy.com and we'll sort it out.
We collect the minimum needed to run payments and tipping, and we don't sell your personal information. To request a copy or deletion of your data, email bear@valetfy.com. See our Privacy Policy for details.